Ocean Freight Operations Specialist

About the role

Coordination and execution of customer orders in accordance with their requirements and procedures based on PSA BDP Ethics.

Key responsibilities

• Order processing management
• Customer order plausibility analysis
• Planning / Booking / Transportation orders
• Coordination/follow up of the shipment
• Customs processing (export/import)
• Documentation/administration/invoicing / filing
• Feedback to the customer (internal and external reporting of the shipments to the customer) by various means (mail, phone, EDI)
• Operational troubleshooting
• Non-conformance reporting in accordance with the KPI’s
• Cooperation with approved subcontractors in accordance with agreed rates
• End to end processing
• Punctual and flawless order handling and documentation

Required profile

• +3 years of detailed experience of logistics and forwarding operations/regulations and documentation
• Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding
• Computer literacy with Microsoft Software applications and/or other market leading software applications

Required skills

• Microsoft Software applications