Order to Cash Associate – Canadian Project

About the role

Join our team in Rabat as an Order to Cash Associate on a Canadian project. You will ensure the smooth processing of orders and cash transactions, directly impacting operations and customer satisfaction while working closely with internal and external stakeholders.

Key responsibilities

• Participate in account receivables activities including contract setup, billing, dispute management and cash collection.
• Manage partner and customer queries, billing, master‑data and back‑office tasks.
• Follow manager guidance, attend meetings and trainings, create and update process documentation, and provide backup coverage.
• Communicate with management and cross‑functional teams, handle emails and system queries, and join meetings with client representatives.
• Ensure compliance with business controls, quality, security and organizational policies.
• Provide audit evidence, escalate issues when necessary, and support continuous improvement of the OTC process.

Required profile

• Bachelor’s degree (Bac +3).
• 6 months to 2 years of experience in a similar Order to Cash or account receivables role.

Required skills

• Proficiency with order management systems.
• Computer literacy in MS Office.
• Experience with a customized ERP system.