Public Safety Specialist (Fixed-term) – Casablanca

About the role

The Public Safety Specialist will support the Head of Public Safety Liaison MENA in building strong relationships with law‑enforcement and public‑safety leaders, ensuring platform safety and responding to critical incidents across Morocco.

Key responsibilities

• Assist the Head of Public Safety Liaison MENA in liaising with law‑enforcement and public‑safety leaders to foster collaborative relationships.
• Respond to platform incidents, provide direct support for complex or critical situations, and produce accurate incident updates and reports.
• Guide law‑enforcement agencies on legal and ethical investigation support while advocating for data protection and privacy.
• Identify, escalate and manage emergencies affecting the platform, people, locations and communities.
• Travel nationwide for face‑to‑face engagements, training sessions and on‑site incident handling, including work on weekends and public holidays when required.

Required profile

• 8‑10 years of experience with a law‑enforcement agency.
• Native Arabic speaker with professional fluency in English.
• Proven ability to engage with law‑enforcement and public‑safety officials at all levels in a high‑pressure environment.
• Willingness to travel across the country and work flexible, non‑traditional hours on short notice.
• Strong relationship‑building skills with internal and external stakeholders.

Required skills

• Proficiency with Mac OS.
• Experience using Google Workspace and online research tools.