Reservations Intern
Locanda International · Marrakech
Description du poste
About the role
The Reservations Intern will join the reservations team at Locanda International in Marrakesh, supporting daily booking operations and guest communications. This full‑time, on‑site position offers hands‑on experience in hotel reservations and customer service.
Key responsibilities
- Handle booking inquiries via email and phone, processing individual and group reservations.
- Update guest information, confirm details with guests and partners, and coordinate with front office and sales teams to ensure accurate room availability and rates.
- Prepare reservation reports and assist in resolving guest issues before arrival.
Required profile
- Strong written and verbal communication skills in English; additional languages such as French or Arabic are a plus.
- Attention to detail, organizational ability, and capacity to manage multiple tasks in a fast‑paced environment.
Required skills
- Experience with reservation or property‑management system (PMS) software.
- Proficiency in common office software (e.g., Microsoft Office).
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Locanda International
Marrakech
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