Sales Agent

About the role

The Sales Agent supports the Sales & Marketing team at a luxury hotel brand, handling office tasks, preparing sales documents, and acting as the primary point of contact for clients. This role blends administrative duties with guest‑focused sales activities to drive revenue and maintain brand standards.

Key responsibilities

• Perform general office duties such as filing, emailing, typing, faxing, and copying to support the Sales & Marketing department.
• Prepare sales‑related documents (proposals, contracts, banquet event orders) and assemble promotional material packages.
• Use sales techniques to maximize revenue while preserving guest loyalty, and enter/reconcile data (commissions, leads) in the sales software.
• Answer guest inquiries about property facilities, rates, packages, and events, and serve as the main contact via phone and email.
• Maintain professional appearance, confidentiality, and compliance with company policies, and assist with light physical tasks (moving items up to 10 lb).

Required profile

• High school diploma or G.E.D. equivalent.
• At least one year of related work experience in sales or hospitality.
• No supervisory experience required.
• No specific license or certification needed.