Sales Manager

About the role

We are a young, passionate team building the #1 tech platform in Africa for small and micro merchants, serving over 5 million merchants across 15 countries. The Sales Manager will drive commercial growth and lead a team in Casablanca.

Key responsibilities

• Develop and execute commercial strategies aligned with company goals to drive growth.
• Conduct market research and analysis to create business plans for expansion.
• Understand and address existing customer needs to ensure satisfaction and retention.
• Develop strategies to attract new customers while nurturing existing relationships.
• Collaborate with internal teams, including sales and customer service, to align with business objectives.
• Build and maintain strong relationships with clients and key industry stakeholders.
• Monitor and report commercial performance, providing regular updates to executives.
• Track, measure, and analyze commercial performance metrics (KPIs) to identify improvement areas.
• Negotiate new projects and contract terms with prospective clients, securing mutually beneficial deals.
• Drive growth in customers, sales, revenue, and turnover to meet financial targets.
• Recruit, mentor, and manage junior team members, providing guidance and support.

Required profile

• Previous experience in a commercial leadership role with hands‑on operational involvement.
• Proven expertise in market research, analysis, and performance metrics.
• Strong understanding of the sales process and customer relationship management.
• Fluency in Arabic; proficiency in French and English.
• Strong persuasion and presentation skills with ability to influence stakeholders.
• Goal‑oriented mindset focused on achieving targets and driving success.
• Adaptability and flexibility in a dynamic environment.
• Excellent leadership skills to manage, mentor, and motivate a team.