Sales Manager – MICE, Leisure & Golf

About the role

The Sales Manager (MICE, Leisure & Golf) at The Ritz‑Carlton in Rabat is responsible for proactively generating and managing sales opportunities across meetings, incentives, conferences, exhibitions, leisure and golf segments. The role ensures smooth turnover to event management and drives revenue by building long‑term, value‑based relationships with clients.

Key responsibilities

• Collaborate with off‑property sales channels to coordinate efforts and avoid duplication.
• Develop and nurture relationships with existing and new customers through sales calls, entertainment, FAM trips and trade shows.
• Identify new business opportunities, understand market trends and competitor positioning, and close deals that meet location revenue goals.
• Prepare proposals, draft contracts and handle customer correspondence for booked business.
• Provide accurate turnover information to the Event Management team and support exceptional customer service throughout the guest experience.

Required profile

• 2‑year degree in Business Administration, Marketing, Hotel & Restaurant Management or related field with at least 3 years sales/marketing experience, OR a 4‑year bachelor’s degree with at least 1 year relevant experience.
• Proven ability to achieve personal sales targets and build lasting client relationships.
• Strong understanding of market dynamics, competitor strengths, and customer expectations.