Technical Analyst – Support

About the role

Oracle Health is seeking a motivated Technical Analyst – Support to join its International Support team in Agadir. This entry‑level position offers recent graduates the chance to develop troubleshooting and client‑facing skills in a fast‑paced healthcare IT environment.

Key responsibilities

• Provide functional and technical expertise to clients, handling incident resolution and application maintenance.
• Investigate and troubleshoot issues in both front‑end and back‑end applications.
• Communicate clearly with clients and internal stakeholders, documenting notes, activities, and resolutions.
• Prioritize work based on severity and urgency, travel up to 20%, and participate in on‑call rotations.
• Work onsite from the Agadir office five days a week.

Required profile

• Bachelor’s degree in IT, Healthcare, or a related field, or equivalent experience.
• Strong proficiency in SQL.
• Fluent English communication skills.

Required skills

• SQL

What we offer

• Opportunity to work with a global leader in healthcare data solutions.
• Exposure to cutting‑edge technologies and AI‑enhanced products.
• Professional development in a supportive, collaborative environment.