Volunteer - Event Support (Rabat)

About the role

Volunteer Agency is a recruitment and management organization that connects people with volunteering opportunities for major competitions, sporting events, international conferences and large gatherings. It offers recruitment, selection, team coordination, training, scheduling and on-site management. This is an on-site volunteer position in Rabat, assisting event operations.

Key responsibilities

• Welcome and guide participants and guests
• Support registration and information desks
• Help manage queues and crowd flow
• Assist with logistics such as setting up and dismantling event spaces, distributing materials and coordinating with staff and other volunteers
• Answer questions, direct attendees to the right places and report issues to supervisors
• Follow event guidelines and represent Volunteer Agency professionally and respectfully

Required profile

• Strong interpersonal and communication skills, able to interact respectfully with diverse participants and team members
• Organizational and time-management abilities for a fast-paced event environment
• Teamwork and adaptability, with calm problem-solving under change
• Reliable, punctual and committed to agreed shifts
• Basic English and/or French; additional languages are an advantage
• Interest in events, sports, conferences or community initiatives; prior volunteering is a plus but not required