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This job expired on 13/09/2026. It no longer accepts applications.
Customer Service Associate IV
TE Connectivity
Job description
About the role
As a Customer Service Associate IV you will act as the primary liaison between our customers and internal teams, helping to strengthen relationships and ensure smooth order fulfillment. You will support a diverse client base, handling inquiries, order issues and technical questions to contribute to a safer, sustainable and more connected world.
Key responsibilities
- Manage backlog and open orders, notifying customers and internal teams of any late deliveries.
- Investigate and process credit and debit requests, responding to related queries.
- Answer technical questions using online references and propose alternative solutions.
- Drive corrective actions and improvement projects aimed at increasing customer satisfaction.
Required profile
- 0‑3 years of relevant experience.
- High school diploma required; an Associate’s degree or equivalent is preferred.
- Demonstrated integrity, accountability, inclusion, innovation and teamwork.
Required skills
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TE Connectivity
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