About the Role

Glovo, a leading e‑commerce and on‑demand delivery platform, is looking for a Senior SMB Account Manager to manage and grow relationships with small‑to‑medium businesses (SMBs) in Casablanca, Morocco. This full‑time, on‑site position offers an exciting opportunity to work at the intersection of sales, marketing, and operations within a fast‑paced startup environment.

Key Responsibilities

• Strategic Account Management: Develop and execute account plans that align with Glovo’s growth objectives for SMB partners.
• Ads & Promotions: Design and manage advertising campaigns and promotional offers to increase partner visibility and sales.
• Communication & Reporting: Maintain regular communication with partners, provide performance reports, and track OKRs.
• Marketing Activations: Coordinate marketing initiatives, including menu performance analysis and sales activations.
• Onboarding & Integration: Lead the onboarding process for new SMB partners, ensuring smooth integration into Glovo’s platform.
• Cross‑Functional Collaboration: Work closely with operations, finance, and customer service teams to deliver a seamless partner experience.
• Project Management: Own projects that improve partner engagement and platform efficiency, using data‑driven insights.

Required Experience

3‑5 years of experience in account management or business development, preferably within the e‑commerce or delivery sector. A strong track record of meeting or exceeding sales targets and managing SMB relationships is essential.

Education & Qualifications

Master’s degree (BAC +5) or equivalent. Proficiency in Arabic (native) and English (fluent) is required.

Working Conditions

Full‑time, on‑site (OS) in Casablanca. The role offers a competitive CDI contract with opportunities for professional growth.

What We Offer

Glovo is a dynamic, fast‑growing startup that values innovation, collaboration, and impact. As a Senior SMB Account Manager, you will:

• Drive revenue growth for a rapidly expanding SMB portfolio.
• Collaborate with cross‑functional teams to deliver exceptional partner experiences.
• Leverage data and analytics to inform strategy and optimize performance.
• Advance your career in a supportive, high‑energy environment.

How to Apply

Interested candidates should submit their application through the Jobzyn platform. The selection process includes a structured interview and assessment of account management capabilities.

Glovo is committed to diversity and inclusion. We encourage applicants from all backgrounds to apply.