Sales Operations Support V

About the role

TE Connectivity is looking for a Sales Operations Support V professional to work closely with sales customers, supply‑chain teams and legal to ensure accurate allocation of critical parts, meet cost‑reduction targets and maintain high customer satisfaction.

Key responsibilities

• Allocate critical parts to sales customers in line with supply‑chain operations, SOP, PM and legal requirements.
• Review capacity commitments, create clear shipment and allocation plans with planning and manufacturing.
• Collaborate with operations, suppliers and tool‑die teams to identify root causes of shortages and drive recovery actions.
• Monitor escalation reports daily, anticipate shortages and coordinate corrective measures.
• Track monthly customer satisfaction metrics and lead improvement initiatives.

Required profile

• Bachelor’s degree in Business, Supply Chain, Communications or related field.
• Approximately three years of experience in customer service, planning or business support within a B2B manufacturing environment.
• APICS certification is desired.
• Values include integrity, accountability, inclusion, innovation and teamwork.

Required skills

• Experience with ERP and planning systems such as SAP, Kinaxis, Xelus, JDA and Salesforce.
• Proficiency in Microsoft Office suite: Excel, Access, Word, PowerPoint, Visio, OneNote, SharePoint and Office 365.