Security Supervisor

About the role

The Security Supervisor is responsible for maintaining a safe and secure environment across the property, protecting guests, employees, and assets. This full‑time position involves proactive patrols, emergency response, and coordination with local emergency services.

Key responsibilities

• Patrol all areas of the property, secure rooms and monitor access points.
• Conduct emergency response drills, safety inspections, investigations and key‑control audits.
• Monitor CCTV systems and alarm panels, authorising and documenting access to restricted zones.
• Assist guests and employees during emergencies, provide first aid/CPR and contact EMS when required.
• Prepare accurate incident reports while maintaining confidentiality.
• Defuse disturbances, enforce company policies and escort unwelcome persons.
• Ensure compliance with alcoholic beverage control laws and other regulatory requirements.
• Support management in training, coaching and motivating security staff.

Required profile

• Strong observational skills and ability to react quickly in high‑pressure situations.
• Excellent communication skills with guests, staff and external authorities.
• Professional appearance and adherence to uniform standards.
• Ability to work varied shifts, including nights and weekends.
• Physical fitness to walk, run or stand for extended periods and lift up to 50 lb unassisted.

Required skills

• CCTV monitoring
• Alarm system operation
• Key control audit
• First aid/CPR certification