Serial Life Quality Manager

About the role

ALTEN Maroc is looking for a Serial Life Quality Manager to lead quality convergence initiatives for its automotive projects. Based in Tetouan, you will act as the central quality liaison between engineering, manufacturing, suppliers, after‑sales and customer experience teams.

Key responsibilities

• Drive quality convergence plans to meet customer quality targets.
• Monitor and analyse quality KPIs, warranty claims, failure rates and warranty costs.
• Lead resolution of quality issues by coordinating engineering, plants, suppliers and quality teams.
• Manage Engineering Quality Issues (QIT) and ensure proper tracking in GIM/PLM.
• Support problem‑solving activities with quality data, reports and methodologies.
• Ensure production non‑conformities are addressed by plant quality teams.
• Prepare quality reviews and represent quality status in customer and management meetings.
• Assess safety‑related risks and support field actions or service campaigns.
• Capture lessons learned and integrate them into future projects.

Required profile

• Master’s degree in Industrial Engineering.
• 2‑5 years of experience in a similar quality management role within the automotive sector.
• Strong problem‑solving abilities and experience with quality processes and product design.
• Proven managerial skills: ability to convince, communicate and lead transversal teams.
• Analytical mindset for risk assessment and consequence analysis.

Required skills

• Quality Management
• Warranty analysis
• KPI monitoring
• GIM/PLM tools

What we offer

• Personalised and evolving career path.
• Ambitious skill‑development policy.
• Stimulating, collaborative and purpose‑driven work environment.