BMC Helix Consultant

About the role

We are looking for a BMC Helix Consultant to join our team and help clients maximise the value of their BMC Helix investments. The role involves analysing client requirements, designing tailored solutions and delivering end‑to‑end implementation and support.

Key responsibilities

• Engage with clients to gather and analyse business requirements related to BMC Helix.
• Implement and configure BMC Helix applications according to client specifications.
• Provide technical support, troubleshooting and ongoing maintenance for BMC Helix solutions.
• Train end‑users and deliver continuous support to ensure client satisfaction.
• Document processes, configurations and any platform modifications.
• Stay up‑to‑date with BMC Helix releases, best practices and industry trends.

Required profile

• Bachelor’s degree in Computer Science, Information Technology or a related field.
• Minimum 2 years of consulting experience focused on BMC Helix.
• Strong communication and interpersonal skills for client interaction.
• Proactive problem‑solving attitude and ability to work independently.
• Comfortable managing multiple priorities in a remote work environment.
• BMC Helix certifications are a plus.

Required skills

• BMC Helix implementation and configuration.
• Technical support and troubleshooting of BMC Helix applications.