Field Deployment Engineer

About the role

Harmattan AI builds autonomous and scalable defense systems and is expanding its teams after a $200M Series B. As Field Deployment Engineer, you own the end-to-end deployment, installation, commissioning and sustainment of the company's technical systems at client sites, from site survey through on-site acceptance, covering both hardware and software. You also act as the expert operator on site, operating the system in the field and training client teams toward full autonomy. This is an engineer-level role with a strong field and hardware lean, involving high travel and extended on-site campaigns.

Key responsibilities

• Site assessment: evaluate customer sites ahead of deployment and identify prerequisites, constraints and installation requirements.
• Hardware deployment: install, assemble, connect and bring up the physical components and equipment on site.
• Software deployment: install, configure and parameterise the software for each operational context, with comfort on Linux.
• Commissioning: bring the full system online and verify end-to-end functionality across hardware and software.
• Integration support: connect the company's systems with the client's existing operational environment alongside integration engineers.
• Test and acceptance: run on-site testing and acceptance activities through to client sign-off.
• Troubleshooting: diagnose and resolve hardware, software and networking issues in the field and feed recurring findings back to engineering.
• System expertise and operation: develop deep hands-on mastery of the system and act as the on-site technical reference.
• Training and enablement: train and coach client operators and maintainers, and contribute to training and maintenance documentation.
• Maintenance and sustainment: perform preventive and corrective maintenance, diagnostics, repairs and return-to-service procedures.

Required profile

• 2-5 years of hands-on field or technical experience in field operations, systems integration, test or manufacturing.
• Dual hardware and software deployment proficiency, which is essential.
• Electromechanical aptitude: hardware assembly, electrical hookup, reading technical diagrams and schematics.
• Systems thinking and the ability to teach the system to others, with strong communication and coaching skills.
• Hands-on maintenance and repair experience.
• Autonomous in austere environments, procedurally rigorous, with a strong safety mindset.
• Comfortable with a high travel rate and extended on-site campaigns.
• Proficiency in English is mandatory; additional languages relevant to the region of operations are a plus.

Required skills

• Linux: deploying, configuring and debugging software in operational settings.
• Networking fundamentals: connectivity setup and diagnostics.
• Nice to have: complex hardware-software integrated systems, third-party integration, train-the-trainer experience, and prior field-based deployments.