Onboarding Specialist – Payment Operations (Remote)
Paystone · Méchouar de Casablanca
وصف الوظيفة
About the role
We are seeking a remote Onboarding Specialist to manage the end‑to‑end onboarding of merchant accounts for a leading Canadian payment‑processing company. The role operates during North American Eastern Time business hours and requires strong professional English.
Key responsibilities
- Manage the full onboarding lifecycle for high‑volume merchant accounts across multiple acquirers.
- Process applications from submission through activation, meeting 24‑hour SLA timelines.
- Serve as primary contact for internal sales teams and acquirer underwriters.
- Coordinate documentation collection, verify accuracy, and obtain timely approvals.
- Review and audit merchant applications, identify discrepancies, and prevent rework.
- Enter data accurately across multiple acquirer portals and maintain records in Salesforce.
- Track onboarding status, provide updates, and document process changes.
- Identify and propose improvements to onboarding workflows and SOPs.
Required profile
- 4+ years of experience in client onboarding, account activation, or operational onboarding processes, preferably in banking, fintech, telecom, insurance or financial services.
- Post‑secondary education (Bac+2 or higher) in Business Administration, Operations or a related field.
- Proven ability to handle a high‑volume onboarding pipeline independently while managing multiple active files.
- Strong attention to detail and ability to communicate corrections professionally.
- Adaptability and sound judgment in complex or unclear situations.
Required skills
- Salesforce
- Onboarding portals (acquirer portals)
Questions fréquentes
لماذا تبلغ عن هذا العرض؟
قدم طلبك في 30 ثانية
أدخل بريدك الإلكتروني للتقديم. سيتم إنشاء حساب تلقائياً.
بالمتابعة، أنت توافق على شروط الاستخدام.
لديك حساب بالفعل؟ تسجيل الدخول
عزز فرصك
حمّل سيرتك الذاتية وسنقترح عليك الوظائف التي تناسب ملفك.
جاري تحليل سيرتك الذاتية...
Paystone
Méchouar de Casablanca
عروض عمل ذات صلة
-
Senior Banker – Corporate Banking
Attijariwafa bank Méchouar de Casablanca -
Consultant Junior Fonction Finance – CDI
KPMG au Maroc Méchouar de Casablanca -
Analyste Sinistres – Analyse et suivi des dossiers d’indemnisation
Coface Méchouar de Casablanca -
Auditeur/Auditrice interne
CIH BANK Casablanca -
Chargé(e) de prévention et reporting fraude (senior)
CIH BANK Casablanca