Operations Assistant

About the role

We are looking for a highly organized, proactive, and detail‑oriented Operations Assistant to provide administrative and operational support, ensuring daily business activities run smoothly in a fast‑paced environment.

Key responsibilities

• Provide administrative and operational support to managers and internal teams.
• Assist with coordinating daily business operations and workflows.
• Monitor tasks, deadlines, and follow‑ups to ensure timely completion.
• Organize and maintain operational documents, records, files, and databases.
• Prepare and update reports, spreadsheets, presentations, and operational documentation.
• Perform data entry and verify information for accuracy and completeness.
• Coordinate information and requests between internal teams and external contacts.
• Assist with scheduling meetings, calls, appointments, and other operational activities.
• Track invoices, expenses, orders, or other operational records when required.
• Support onboarding, internal projects, and process‑related activities.
• Monitor operational issues and escalate them to the appropriate team.
• Identify process gaps and help implement improvements to increase efficiency.
• Maintain accurate and up‑to‑date information across company systems.
• Communicate professionally with team members, clients, vendors, and other stakeholders while maintaining confidentiality.

Required profile

• Previous experience in operations, administrative support, coordination, or a similar role.
• Proven ability to manage multiple priorities, meet deadlines, and work independently.
• Strong verbal and written communication skills in English.
• Professional, reliable, and proactive attitude.
• Reliable internet connection and suitable remote‑work setup.

Required skills

• Proficiency with Google Workspace or Microsoft Office.
• Comfortable using spreadsheets, databases, and project‑management tools.
• Experience with digital communication platforms.
• Strong data‑entry and documentation abilities.