Sales Representative – Customer Service & B2C Sales

About the role

As a Sales Representative at TELUS Digital, you will deliver an excellent customer service experience while promoting and selling a range of telecommunications and technology products to Canadian customers. You will be responsible for understanding client needs, providing accurate product information, and achieving monthly sales targets.

Key responsibilities

• Provide high‑quality customer service and product guidance to Canadian clients.
• Meet or exceed monthly sales quotas and performance metrics.
• Complete a mandatory four‑week training program with 100% attendance.
• Maintain a flexible schedule that includes evenings, nights, weekends, and statutory holidays.
• Utilize CRM and reporting tools to track sales activities and customer interactions.

Required profile

• Proactive attitude with fast learning ability.
• Ability to work under pressure and meet sales targets.
• Strong verbal and written communication skills in English (70% proficiency) and French (80% proficiency).
• Excellent organizational, analytical, and results‑orientation skills.
• Third‑year university level or graduate in Business Administration, Industrial Engineering, or a related field (desirable).
• Previous experience in a similar sales or customer‑service role (desirable).

Required skills

• Excel (basic proficiency).

What we offer

• Competitive commission‑based compensation structure.
• Opportunity to join a global leader in customer experience innovation.
• Inclusive and diverse workplace culture.