Virtual Assistant – Healthcare Administration

About the role

We are seeking a proactive, detail‑oriented Virtual Assistant to support a fast‑growing physical therapy and wellness company. The remote position involves handling patient communications, scheduling, and administrative tasks to ensure a smooth patient experience.

Key responsibilities

• Manage patient scheduling, appointment confirmations, and calendar coordination.
• Respond to emails, messages, and phone inquiries promptly and professionally.
• Perform data entry, documentation, and record‑management tasks.
• Assist with insurance verification and patient intake processes as needed.
• Maintain accurate patient records while adhering to confidentiality standards.
• Coordinate with therapists and office staff to streamline daily workflows.
• Provide customer support before, during, and after appointments, including follow‑ups and reminders.
• Support general office organization and administrative duties.

Required profile

• Previous experience in a healthcare, medical, wellness, or physical‑therapy setting.
• Strong written and verbal English communication skills.
• Proven customer‑service or client‑facing experience.
• Excellent organizational and multitasking abilities.
• Ability to work independently in a remote environment with a reliable internet connection.
• Professional remote work setup.

Required skills

• Google Workspace
• CRM software
• Scheduling tools

What we offer

• Competitive salary based on experience and qualifications.
• Fully remote role with long‑term growth potential.
• Opportunity to advance into senior administrative or operations support positions.
• Collaboration with healthcare professionals in a rapidly expanding company.