Customer Service Representative Internship

About the role

Join Copart, a global leader in online vehicle auctions, as a Customer Service Representative Intern. You will be the first point of contact for customers, helping them release vehicles from body shops, residences, or other locations while delivering a seamless service experience.

Key responsibilities

• Answer inbound calls professionally and place outbound calls as needed.
• Obtain releases for vehicles located at body shops, residences, or other sites.
• Provide accurate information and solutions using company resources.
• Document interactions and follow up to ensure issue resolution.
• Support additional office tasks and may expand to chat and email support.

Required profile

• High school diploma or equivalent.
• At least one year of office support or customer‑service experience preferred.
• Excellent written and verbal communication skills.
• Professional appearance and ability to multitask in a fast‑paced environment.
• Attention to detail and strong problem‑solving abilities.

Required skills

• Proficiency with Microsoft Office Suite.
• Typing speed of at least 45 WPM.
• Basic computer literacy and familiarity with office equipment.

What we offer

• Hourly pay ranging from $20.03 to $22.58.
• Medical, dental, vision, 401(k) with company match, ESPP, and other employee benefits.
• Opportunities for growth within a diverse and inclusive workplace.