Sales Associate – Remote

About the role

We are looking for a motivated, customer‑focused Sales Associate to engage with prospects and existing customers across phone, email, chat, or in‑person channels. The role involves understanding client needs, recommending suitable solutions, and guiding them through the purchasing process to achieve revenue targets.

Key responsibilities

• Engage with customers via phone, email, chat, or face‑to‑face interactions.
• Assess customer needs and recommend appropriate products or services.
• Provide accurate information on pricing, promotions, and product details.
• Generate, follow up on, and close sales opportunities.
• Handle customer questions, objections, and concerns professionally.
• Maintain up‑to‑date records in the CRM and other company systems.
• Track sales activities, opportunities, and interactions.
• Collaborate with sales, customer service, and internal teams to ensure a positive experience.

Required profile

• Previous experience in sales, retail, customer service, or a similar client‑facing role.
• Proven ability to meet individual and team performance targets.
• Strong verbal and written communication skills.
• Ability to work independently and as part of a remote team.
• Reliable internet connection and a suitable remote‑work setup.
• Professional, proactive, and customer‑oriented attitude.
• English proficiency for communicating with English‑speaking customers.

Required skills

• Excellent verbal and written communication.
• Strong customer service and interpersonal abilities.
• Sales, persuasion, and negotiation capabilities.
• Active listening and needs‑assessment skills.
• Confidence in presenting products or services.
• Effective objection handling and relationship‑building.
• Organizational and time‑management proficiency.
• Comfort with CRM systems, email, chat platforms, and digital tools.