Bilingual English/French Customer Support Representative
Digisell Kénitra · Kénitra
Description du poste
About the role
We are looking for a bilingual English/French Customer Support Representative to join our team in Kénitra. You will be the first point of contact for customers, providing friendly and professional assistance through phone, email, and chat.
Key responsibilities
- Communicate with customers in English and French via phone, email, and chat.
- Provide professional and friendly customer support.
- Understand customer needs and deliver appropriate solutions.
- Handle inquiries, requests, and complaints efficiently.
- Maintain accurate customer information and follow company procedures.
- Collaborate with team members to ensure high customer satisfaction.
Required profile
- Fluent in English and French, both written and spoken.
- Excellent communication and interpersonal skills.
- Customer‑oriented and professional attitude.
- Good organizational and problem‑solving abilities.
- Ability to work independently and as part of a team.
What we offer
- A professional and supportive working environment.
- Competitive salary.
- Opportunities for training and professional development.
- Career growth opportunities.
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Digisell Kénitra
Kénitra
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