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Butler – Luxury Cruise Line (Worldwide)
Navis Consulting · Agadir
Description du poste
About the role
We are seeking an experienced Butler to deliver ultra‑luxury, personalized service to guests aboard a worldwide cruise line. The successful candidate will maintain guest suites to the highest standards, anticipate individual preferences, and ensure seamless in‑suite experiences throughout the voyage.
Key responsibilities
- Prepare and maintain guest suites according to personal preferences and company standards.
- Coordinate in‑suite services such as dining, amenities, housekeeping support, laundry, packing/unpacking, shoeshine, and special requests.
- Maintain accurate guest history records and communicate effectively with supervisors and other departments.
- Assist guests with reservations for restaurants, spa treatments, shore excursions, and private tours.
- Ensure cleanliness, organization, inventory control, and public‑health compliance in suites, pantries, and assigned areas.
Required profile
- Minimum two years of Butler or guest‑facing service experience in a luxury environment.
- Fluent English (verbal and written) and conversational proficiency in at least one additional language (e.g., German, French, Spanish, Mandarin, Japanese, Russian, Arabic, etc.).
- Professional Butler or luxury service certification (e.g., International Butler Academy).
- Strong emotional intelligence, resourceful thinking, and knowledge of conflict resolution.
- Experience working on a cruise ship or in a 4‑ or 5‑star hotel.
Required skills
- Mastery of formal dining etiquette, silver service, and in‑suite fine‑dining presentation.
- Deep understanding of VIP, celebrity, and high‑net‑worth guest expectations.
What we offer
- Opportunity to work on a world‑class luxury cruise vessel.
- Exposure to an international clientele and multicultural team.
- Professional development in ultra‑luxury hospitality standards.
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Navis Consulting
Agadir
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