Field Deployment Engineer

About the role

As a Field Deployment Engineer at Harmattan AI, you will lead end‑to‑end deployment, installation, commissioning, and sustainment of advanced defense systems at client sites. You will become the on‑site technical authority, mastering both hardware and software components and ensuring clients achieve full operational autonomy.

Key responsibilities

• Assess customer sites to identify prerequisites, constraints, and installation requirements.
• Install, assemble, connect, and bring up physical hardware components on site.
• Install, configure, and parameterise system software, primarily on Linux platforms.
• Commission the full system, verifying end‑to‑end functionality across hardware and software.
• Support integration of Harmattan AI systems with client operational environments.
• Conduct on‑site testing, acceptance activities, and obtain client sign‑off.
• Troubleshoot and resolve hardware, software, and networking issues in the field.
• Develop deep hands‑on mastery of the system and serve as the technical reference on site.
• Train and coach client operators and maintainers, contributing to documentation.
• Perform preventive and corrective maintenance, diagnostics, and return‑to‑service procedures.

Required profile

• 2–5 years of hands‑on field or technical experience in operations, systems integration, testing, or manufacturing.
• Proven ability to deploy both hardware and software components in complex environments.
• Willingness to travel extensively and work on extended on‑site campaigns.
• Strong communication skills to train and enable client teams.

Required skills

• Linux operating system
• Hardware assembly and integration
• Software configuration and parameterisation
• Networking and connectivity troubleshooting
• Systems integration

What we offer

• Opportunity to work on mission‑critical defense systems for allied forces.
• Exposure to cutting‑edge autonomous technologies.
• Dynamic, high‑impact environment with clear values of excellence and ownership.