Inside Sales Representative – German Speaker

About the role

We are looking for an Inside Sales Representative who speaks German to manage a portfolio of renewal opportunities for Arrow Enterprise Computing Solutions. You will engage end‑users and partners, secure renewals, articulate value, discuss pricing and identify upsell or expansion possibilities while delivering a high‑quality customer experience.

Key responsibilities

• Manage a portfolio of renewal opportunities using a 120‑day renewal cadence.
• Proactively contact end‑users and partners to secure renewals and explore upsell opportunities.
• Provide quotes, pricing, product information and renewal documentation to partners.
• Maintain accurate forecasting, pipeline hygiene and daily updates in the CRM system.
• Follow established sales processes, renewal guidelines and partner‑engagement frameworks.
• Coordinate with internal teams, partners and vendors to resolve pricing, product, SLA or billing issues.

Required profile

• Proven experience managing a customer portfolio in a phone‑based or inside‑sales role.
• Background in Inside Sales, Customer Success or Customer Support within tech, SaaS or IT.
• Strong communication skills and ability to clearly articulate value.
• Comfortable working in a fast‑paced, partner‑led sales environment.
• Highly organized, proactive and able to handle a high‑volume renewal pipeline.
• Proficiency with CRM tools such as Salesforce.

Required skills

• Salesforce (or equivalent CRM)

What we offer

• Full permanent contract with social benefits (CNSS, CIMR, health insurance).
• Collaborative team atmosphere and a culture where you can make an impact.
• Dynamic environment with career development opportunities.
• Work within a globally recognised organization.