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IT Specialist – Microsoft 365 & Automation
Scania Group · Casablanca
Description du poste
About the role
We are seeking an IT Specialist to join a two‑person IT team and support the development and continuous improvement of our IT activities. Working closely with the IT Manager, you will operate with a high degree of autonomy, delivering projects, automating processes, and providing day‑to‑day on‑site support.
Key responsibilities
- Deploy and configure Microsoft 365 / Office 365 solutions to meet collaboration, automation, and document‑management needs.
- Automate repetitive workflows using native Microsoft 365 tools and Python scripts, APIs, or frameworks.
- Lead IT project delivery: scope, gather requirements, facilitate workshops, track delivery, and manage change.
- Provide on‑site device management, including laptop setup, printer installation, and hardware/software troubleshooting.
- Handle L1/L2 helpdesk incidents, maintain documentation, and deliver user onboarding and training.
- Liaise with the leasing software vendor for configuration, issue reporting, and release follow‑up.
- Manage relationships with IT suppliers: contract follow‑up, SLA monitoring, quotation review, and performance evaluation.
- Enforce Group policy security, manage access rights, and support local audit preparation.
Required profile
- Solid experience in IT support, systems and infrastructure management.
- Strong willingness to share knowledge, support users, and improve internal processes.
- Ability to work independently and collaborate with a small team.
Required skills
- Microsoft 365 / Office 365 ecosystem (hands‑on experience).
- On‑site support & device management (L1/L2).
- IT project management (requirements gathering, workshops, delivery tracking).
- Vendor management and SLA monitoring.
- IT security & Group policy compliance.
- SQL query writing and optimisation (PostgreSQL, SQL Server).
- Python development for automation.
- Fluent French and technical English.
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Scania Group
Casablanca
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