Lead Customer Tendering Engineer - Grid Automation

About the role

The Tendering Engineer (Lead Customer) manages the full bid process for Grid Automation, from analysing client requests to submitting proposals. The role covers substation automation, protection and control, packaged with Telecom and M&D systems, and focuses on interpreting customer needs, defining optimised technical solutions and aligning them with standards and commercial objectives. It is a remote position.

Key responsibilities

• Analyse customer needs and RFQs and propose products, services and solutions from the DS Agile / G500 / GPG / AAA portfolio, Cyber Security, MiCOM and Multilin ranges, including Telecom and M&D packaging where needed.
• Prepare compliant offers, flag key risks and maintain a risk and opportunity register, and implement the Return of Experience (ROE).
• Carry out site assessments for brownfield and existing substations and keep typical circuits, schemes and solutions in the tendering tool.
• Manage the complete bid process, including internal tender reviews, transfer meetings and handover to operations, and respond to technical clarifications.
• Support order booking, budget margins and operations turnover, and support sales in commercial and technical negotiations.
• Review and maintain the tender hit rate, analyse cost and price preparation, obtain formal quotes for third-party products and challenge costs and win-loss outcomes.

Required profile

• Bachelor's degree in engineering, preferably electrical or electronic, or equivalent.
• Minimum 3 years of experience in tendering, commercial or engineering functions.
• Strong English verbal and written communication; international travel of 10-15% of the time.
• Hybrid working comfort, pro-active approach and good interpersonal skills.
• Plus: Telecom and M&D knowledge, MENAT customer requirements, commercial contracting guidelines, French or Arabic.

Required skills

• Grid Automation business, including protection and DCS/SCS knowledge.
• Knowledge of the DS Agile / G500 / GPG / AAA portfolio, Cyber Security, MiCOM and Multilin products.