Operations Associate – Continuous Improvement

About the role

APM Terminals is seeking an Operations Associate to support continuous improvement across terminal functions. You will work closely with safety, operations, maintenance and ways‑of‑working teams to identify value‑adding opportunities and help implement lean solutions.

Key responsibilities

• Participate in cross‑functional projects, kaizen events and improvement initiatives.
• Track improvement actions, ensure timely completion and communicate results.
• Develop and maintain operational documentation, SOPs and work instructions.
• Monitor KPIs, update performance dashboards and support regular reporting.
• Conduct process confirmations, verify standards compliance and follow up on corrective actions.
• Promote lean tools such as value‑stream mapping, 5S, visual management and standard work.
• Coach teams on practical application of lean principles and continuous‑improvement practices.
• Facilitate workshops, deliver training and share best practices with improvement groups.

Required profile

• Strong continuous‑improvement mindset with curiosity about how work gets done.
• Master’s or engineering degree in Industrial Engineering, Mechanical Engineering, Automation, Civil Engineering, IT, Statistics or Business Administration.
• Excellent planning, prioritisation and organisational abilities in a dynamic environment.

Required skills

What we offer

• Dynamic learning and training culture with opportunities for professional development.
• Hands‑on exposure to terminal operations, safety, maintenance and business‑improvement activities.
• Participation in lean initiatives that deliver measurable operational impact.
• Development of analytical, problem‑solving and stakeholder‑management skills in a global setting.