Presales Technical Consultant, Print & Solutions

About the role

This role uses consultative selling techniques to match the organization's offerings with customer requirements, using technical expertise. It covers gathering detailed requirements, designing custom solutions, collaborating with internal teams on the move from presales to post-sales, delivering product demonstrations and addressing technical concerns.

Key responsibilities

• Understand the technical aspects of products or solutions, including architecture, integration capabilities and customization options.
• Gather detailed technical requirements and support the design of tailored solutions for each customer.
• Work with product development, engineering and support teams to ensure a smooth transition from presales to post-sales.
• Deliver technically sound product demonstrations and presentations with relevant use cases.
• Analyze competitors' strengths and weaknesses and give the sales team insights to position the products effectively.
• Address customer technical objections and provide clear explanations or solutions.
• Contribute to technical documentation such as case studies and technical specifications.
• Communicate technical product insights in an easy-to-understand way and take part in training to keep improving expertise.

Required profile

• Recommended four-year or graduate degree in Sales, Marketing, Business Administration or a related discipline, or commensurate experience.
• Typically 2-4 years of experience, preferably in technical selling, consultative selling, account management or a related field; an advanced degree with little or no work experience is also acceptable.
• No certifications required.

Required skills

• AWS API, cloud computing and cloud services
• Microsoft Azure
• SAS software and SaaS
• Virtualization, ETL and enterprise application software
• Demonstration skills and new product development awareness