Receptionist
Al Akhawayn University · Ifrane
Description du poste
About the role
The Receptionist will manage the front desk daily, serving as the first point of contact for guests and handling a variety of administrative tasks.
Key responsibilities
- Manage reservation process, check availability, and communicate with requesters.
- Prepare room cards, coordinate with cleaning and technical staff, and inform security of guest details.
- Prepare vouchers and invoices for housing and meals, and ensure smooth guest arrival and stay.
- Provide courteous reception service and resolve any issues promptly.
Required profile
- Bac+2 or equivalent qualification.
- Excellent telephone answering, verbal communication, and active listening skills.
- Professionalism, customer service orientation, and ability to handle pressure.
Required skills
- Computer skills.
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Al Akhawayn University
Ifrane
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