Travel Consultant

About the role

We are looking for a dynamic Travel Consultant to join our Casablanca office. The successful candidate will assist clients in planning and booking flights, hotels, cruises and other travel services, ensuring a seamless and memorable experience.

Key responsibilities

• Use GDS platforms (Amadeus, Sabre or Galileo) to create and manage reservations for flights, hotels, and ancillary services.
• Promote long‑haul destinations and luxury cruise packages to VIP clientele.
• Design personalized itineraries that match client preferences and budgets.
• Provide prompt and courteous customer service, handling inquiries and resolving issues efficiently.
• Stay informed about travel regulations, visa requirements and destination updates.
• Collaborate with the sales team to achieve targets and improve customer satisfaction.

Required profile

• Bachelor’s degree in Tourism, Hospitality, Business or a related field.
• 1‑3 years of experience as a Travel Consultant, Reservation Agent or in a similar role.
• Fluency in English, French and Darija (written and spoken).
• Willingness to work in shifts, including weekends and holidays.

Required skills

• Proficiency with GDS systems – Amadeus, Sabre or Galileo.