Business Development Associate – Italian Speaker

About the role

Join Arrow Enterprise Computing Solutions as a Business Development Associate focused on the Italian market. You will manage a portfolio of renewal opportunities, engage end users, and drive upsell and expansion within a fast‑paced, partner‑led environment.

Key responsibilities

• Manage a 120‑day renewal cadence for a portfolio of customers.
• Proactively engage end users to secure renewals, articulate value, discuss pricing, and identify upsell opportunities.
• Provide partners with quotes, pricing, product information, and renewal documentation.
• Maintain accurate forecasting, pipeline hygiene, and daily updates in the CRM system.
• Follow established sales processes, renewal guidelines, and partner engagement frameworks.
• Coordinate with internal teams, partners, and vendors to resolve pricing, product, SLA, or billing issues.

Required profile

• Proven experience managing a customer portfolio in a phone‑based or inside sales role.
• Background in Inside Sales, Customer Success, or Customer Support within tech/SaaS/IT.
• Strong communication skills with the ability to clearly articulate value to end users and partners.
• Comfortable operating in a fast‑paced, partner‑led sales environment.
• Highly organized, proactive, and able to manage a high‑volume renewal pipeline.
• Proficiency with CRM tools such as Salesforce or equivalent.

Required skills

• Salesforce (or comparable CRM platform)

What we offer

• Full permanent contract with social benefits (CNSS, CIMR, health insurance).
• Collaborative and passionate team environment.
• Opportunities for career development in a rapidly growing international organization.
• Dynamic workplace where you can make a tangible impact.