Client Care Officer

About the role

We are looking for a Client Care Officer to oversee the quality and safety of our technical projects. The role involves inspecting sites, coordinating with customers and internal teams, and ensuring that electrical engineering services meet our standards.

Key responsibilities

• Inspect and monitor operations at technical project sites.
• Verify that electrical engineering and operational services comply with customer‑agreed standards.
• Handle violations and incidents that arise on‑site.
• Support staff to ensure timely completion of assigned tasks.
• Coordinate with customers and relevant stakeholders to maintain effective operations.
• Conduct acceptance inspections, prepare periodic reports, and perform related administrative tasks.

Required profile

• College or Bachelor’s degree in Electrical Engineering, Refrigeration & Air‑Conditioning, Automation, Industrial Electrical Engineering or a related field.
• Good communication skills and willingness to travel to project sites.
• Ability to work overtime when required.
• Relevant experience or knowledge of electrical systems, building engineering or similar domains is preferred.

Required skills

• Proficiency with Microsoft Office applications.