Credit Controller

About the role

We are looking for an experienced Credit Controller to join our Finance team. The role is central to managing customer credit, collections and risk, ensuring the company’s receivables remain healthy while supporting sales and customer service functions.

Key responsibilities

• Assess customer creditworthiness and set appropriate credit limits.
• Monitor outstanding balances and drive timely collection of receivables.
• Administer bank guarantees, including renewals, amendments and claims.
• Coordinate with credit insurance providers to optimise coverage.
• Handle overdue accounts, implement recovery actions and maintain positive customer relationships.
• Resolve payment disputes in close collaboration with Sales, Finance and Customer Service.
• Maintain accurate customer master data in SAP.
• Prepare regular credit control reports, risk analyses and collection performance indicators.
• Support month‑end closing, audits and internal control reviews.
• Identify and lead continuous improvement initiatives within Order‑to‑Cash and Credit Management processes.

Required profile

• Bachelor’s degree in Finance, Accounting, Business Administration or a related field.
• 2 to 5 years of experience in Credit Control, Accounts Receivable or Credit Risk Management.
• Strong understanding of credit management principles, collection processes and risk assessment.
• Excellent analytical, organisational and problem‑solving abilities.
• Effective communication and stakeholder management skills.
• Ability to work independently, manage priorities and meet deadlines in a dynamic environment.
• High level of integrity, professionalism and attention to detail.
• Fluency in French and Arabic with a good command of English.

Required skills

• SAP
• Microsoft Excel