Customer Service Associate (Spanish & English)
Hytech · Casablanca et périphérie
Job description
About the role
Join Hytech, a global consulting firm, as a Customer Service Associate providing front‑line support in English, Arabic and Spanish. You will handle live chats, phone calls and emails to assist clients with product, platform and promotion queries.
Key responsibilities
- Respond to customer inquiries via chat, phone and email, resolving issues promptly.
- Record and update customer data and related information.
- Handle feedback and complaints professionally.
- Support documentation and translation for customer announcements.
Required profile
- Tertiary education (diploma or higher); fresh graduates are welcome.
- Willingness to work shifts, including weekends if needed.
- Effective communication and analytical problem‑solving skills.
Required skills
- Proficiency in Microsoft Office.
- Fluent written and verbal English, Arabic and Spanish; additional French, Italian or Spanish language skills are mandatory.
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Published 58 minutes ago
Expires 1 month from now
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Hytech
Casablanca et périphérie
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