Director of Sales - MICE

About the role

The Director of Sales - MICE will lead the sales function at Fairmont Royal Palm Marrakech, driving revenue across all market segments. Reporting to the Director of Sales & Marketing, you will shape strategy and ensure the resort’s market positioning and profitability.

Key responsibilities

• Provide leadership and direction to the sales team, fostering a culture of excellence, accountability, and collaboration.
• Assist in developing sales strategies and oversee execution of plans to increase direct revenue.
• Drive revenue growth by developing existing accounts and identifying new business opportunities.
• Ensure revenues meet or exceed budgeted targets to maximize profitability.
• Support the enhancement of the resort’s market positioning and overall performance.

Required profile

• Previous experience in sales, preferably in hospitality or MICE.
• A university degree in a related field is preferred.
• Excellent written and verbal communication skills.
• Strong interpersonal and problem‑solving abilities.
• Highly responsible, reliable and able to remain calm and courteous while focusing on guest needs.

What we offer

• Complimentary upgrades and extended stays across Fairmont & Raffles properties.
• Discounted stays, special dining and wellness discounts.
• Exclusive colleague perks and a supportive, inclusive work environment.