English Customer Service Representative – Logistics Project

About the role

Looking for a new career opportunity in a dynamic and international environment? Foundever Casablanca is looking for English Customer Service Representatives to join an innovative logistics project and become part of a passionate, supportive, and customer‑focused team.

Key responsibilities

• Handle customer inquiries and provide fast, effective, and tailored solutions.
• Deliver a high‑quality customer experience throughout every interaction.
• Identify and resolve customer issues with professionalism and efficiency.
• Work collaboratively within a dynamic team committed to customer satisfaction.

Required profile

• Fluent in English (written and spoken); French is a plus.
• Excellent communication and interpersonal skills.
• Organized, proactive, and solution‑oriented.
• Comfortable working under pressure and resolving issues quickly.
• At least 12 months of proven professional experience in any field.

What we offer

• Permanent employment contract (CDI) with social security and private health insurance.
• Paid, certified training and career development opportunities.
• Flexible and inclusive work environment.
• Performance bonuses and salary progression.
• Registration with CNSS and private health insurance.
• Social club to strengthen team spirit.
• Fixed weekends.