English & Turkish Speaking Customer Service Advisor

About the role

Join Teleperformance in Temara as a Customer Service Advisor handling English and Turkish speaking customers. You will be part of a supportive team where training and mentorship help you succeed in delivering excellent service.

Key responsibilities

• Handle and manage information and inquiry requests from customers.
• Overcome objections by offering solutions that meet client expectations within a reasonable timeframe.
• Collaborate with trainers and team leaders to continuously improve performance.

Required profile

• Customer‑oriented mindset.
• Comfortable communicating in English and Turkish, both spoken and written.
• Motivated to grow in a position that evolves over time.

Required skills

• Fluent English communication (spoken and written).
• Fluent Turkish communication (spoken and written).

What we offer

• A wide range of insurance benefits, including health, car, and travel insurance.
• Attractive salary with access to the CIMR retirement fund after one year.
• A vibrant work environment with team‑building activities and challenges.
• Career development through training, internal promotion, and mobility opportunities.