Field Service Engineer

About the role

Bühler Group is seeking a passionate Field Service Engineer to provide both remote and on‑site support for its equipment, production lines, and automation systems in Casablanca. You will ensure inspections, maintenance, quality service, and accurate documentation while fostering strong customer relationships.

Key responsibilities

• Perform technical field service activities such as machine inspections, maintenance, repairs, troubleshooting, installations, and control support.
• Support customers remotely and on‑site, consulting, recommending products/services, and building strong relationships.
• Participate in modernization and upgrade projects for machines, cells, production lines, and plants.
• Prepare detailed reports for customers and internal teams to drive follow‑up actions, service opportunities, parts, upgrades, and modifications.
• Promote safety culture through risk assessments, safety checks, and adherence to safety rules.

Required profile

• Diploma or certificate in electrical, mechanical, or process automation.
• 3‑5 years of experience as a Service Engineer.
• Fluent in English, French and Arabic with strong communication and teamwork skills.
• Willingness to travel and a valid driver’s license.

Required skills

• Electrical, mechanical, and process automation knowledge.
• Ability to read and interpret technical documentation and diagrams.
• Proficiency with MS Office; SAP experience preferred.