French Bilingual Administrative and Booking Specialist

About the role

We are seeking a French‑English bilingual professional to join our Swiss‑based team remotely. In this position you will act as the primary voice for English‑ and French‑speaking clients while ensuring the accuracy of our internal booking systems and CRM database.

Key responsibilities

• Handle inbound and outbound calls in both French and English with a professional demeanor.
• Coordinate client inquiries and bookings using the company’s internal system.
• Maintain and update client records accurately within the CRM database.
• Prepare and format reports and spreadsheets using Microsoft Excel.
• Facilitate seamless communication between remote operations and Swiss‑based management.
• Provide general administrative support to keep daily business operations efficient.
• Follow up on client requests to ensure high service satisfaction.
• Monitor data integrity across all platforms to prevent operational gaps.

Required profile

• Professional fluency in French and English, both written and verbal.
• Proven experience in administrative or customer‑facing roles.
• High proficiency in Microsoft Excel and data‑entry management.
• Clear and confident telephone communication skills.
• Strong organizational ability with meticulous attention to detail.
• Ability to work independently in a remote, home‑based environment.
• Bonus: experience with Swiss or broader European business contexts and online booking systems.

Required skills

• Microsoft Excel

What we offer

• Permanent work‑from‑home arrangement.
• Immediate hiring process.
• Health insurance coverage for eligible locations.
• Independent contractor (freelance) perks.