Inside Sales Representative

About the role

Arrow Enterprise Computing Solutions is seeking an Inside Sales Representative to manage a portfolio of renewal opportunities. You will engage end‑users and partners, secure renewals, articulate value, discuss pricing, and identify upsell or expansion possibilities while delivering a high‑quality customer experience.

Key responsibilities

• Manage a 120‑day renewal cadence for a defined customer portfolio.
• Proactively contact end‑users and partners to secure renewals and explore upsell opportunities.
• Provide quotes, pricing, product information, and renewal documentation to partners.
• Maintain accurate forecasting, pipeline hygiene, and daily CRM updates.
• Follow established sales processes, renewal guidelines, and partner engagement frameworks.
• Coordinate with internal teams, partners, and vendors to resolve pricing, product, SLA, or billing issues.

Required profile

• Proven experience managing a customer portfolio in a phone‑based or inside sales role.
• Background in Inside Sales, Customer Success, or Customer Support within tech/SaaS/IT.
• Strong communication skills and ability to articulate value to end‑users and partners.
• Comfortable working in a fast‑paced, partner‑led sales environment.
• Highly organized, proactive, and able to manage a high‑volume renewal pipeline.
• Proficiency with CRM tools such as Salesforce or equivalent.

Required skills

• Salesforce (or comparable CRM platform)

What we offer

• Full permanent contract with social benefits (CNSS, CIMR, health insurance).
• Collaborative team atmosphere and dynamic work culture.
• Opportunities for career development within a fast‑growing international organization.