About the Role

As a Junior Account Manager at Glovo, you will be the primary point of contact for our key clients in the Rabat region. Your responsibilities will include managing day‑to‑day client interactions, identifying upsell opportunities, and ensuring client satisfaction across all service lines—food delivery, parcel delivery, and general e‑commerce.

Key Responsibilities

• Develop and maintain strong relationships with existing and prospective clients.
• Identify and pursue new business opportunities to expand Glovo’s market share.
• Lead strategic negotiations to secure favorable terms and pricing.
• Collaborate with cross‑functional teams (marketing, operations, logistics) to deliver integrated solutions.
• Analyze performance metrics and provide actionable insights to improve account performance.
• Act as a liaison between clients and internal stakeholders, ensuring alignment on goals and expectations.

Required Skills

• Relationship Management
• Business Development
• Strategic Negotiation
• Data Analysis
• Communication
• Stakeholder Influence
• Fluency in French and English

Qualifications

• Minimum 0–2 years of experience in account management, sales, or business development.
• Master’s degree (BAC +5) or equivalent.
• Proven track record of meeting or exceeding sales targets.
• Strong analytical and problem‑solving skills.
• Excellent written and verbal communication in English and French.

Work Environment

• Full‑time, permanent contract (CDI).
• Hybrid work model with a primary office location in Rabat, Morocco.
• Opportunity to work closely with a global team of delivery and logistics experts.

Why Glovo?

Glovo is a leading global on‑demand delivery platform that connects customers with local merchants and services. With a focus on innovation, speed, and customer satisfaction, Glovo offers a dynamic workplace where you can grow your career, learn new skills, and make a tangible impact on the business.

How to Apply

Interested candidates should submit their resume and cover letter through the Jobzyn platform. The application process is automated and will be reviewed by our recruitment team. We look forward to hearing from you!