On-Demand IT Support Specialist (Part-Time, Remote)

About the role

Regolith is looking for an independent contractor IT Support Specialist to perform technical tasks on company devices according to client requirements. The role is on-demand and part-time, primarily home-based, with occasional in-person equipment collection or handover coordinated with the Logistics Support Associate. Pay is $30 per assignment.

Key responsibilities

• Install and upgrade operating systems on company devices.
• Perform device memory wiping and formatting as required.
• Unlock devices when authorized and instructed.
• Carry out other IT tasks assigned by Regolith or its clients.
• Coordinate with the Logistics Support Associate regarding equipment collection and handover.
• Follow the technical instructions provided for each assignment.

Required profile

• Practical experience in IT support, computer maintenance or a related technical field.
• Ability to follow technical instructions and work independently.
• Good communication skills and willingness to coordinate equipment handovers.

Required skills

• Experience installing and upgrading operating systems.
• Familiarity with device formatting, memory wiping and unlocking procedures.
• Preferred: experience with macOS and Apple Mac computers.
• Familiarity with Microsoft Windows and relevant device management or maintenance tools.

What we offer

• Flexible engagement: take on assignments as technical support needs arise.
• Home-based work with occasional equipment collection or handover.
• International opportunities supporting device preparation for business operations across multiple countries.
• Transportation expenses reimbursed under the applicable arrangement.