Partners’ Office Operations Coordinator

About the role

The Partners’ Office Operations Coordinator supports the Partners’ Office Project Manager in delivering coordinated, efficient partner‑related processes across the firm. Reporting directly to the Project Manager, the role ensures smooth administration of data, tools, communications and event logistics for the global partnership model.

Key responsibilities

• Maintain and update key tracking files and databases, including partnership pipelines, succession records, partner details, programme attendance and subsidy inventories.
• Administer learning and collaboration platforms such as eloomi (Dayforce) and the group LMS, handling user setup, access rights, support and reporting extracts.
• Organise and schedule country dialogue interviews, partnership reviews and other structured partner interactions, tracking progress and documentation.
• Draft, format and distribute professional communications, manage distribution lists and organise incoming replies for actionable follow‑up.
• Prepare and format PowerPoint presentations, update intranet and internal documentation, and ensure consistency and quality of team deliverables.

Required profile

• Highly organised, detail‑oriented professional with the ability to manage multiple workflows and deadlines simultaneously.
• Strong written English; French is a plus.
• Experience in a global or professional services environment, preferably with exposure to senior organisational leaders.
• Proactive, service‑oriented, reliable and able to handle sensitive information with discretion.

Required skills

• Proficiency in Microsoft Excel
• Proficiency in Microsoft PowerPoint
• Proficiency in Microsoft Outlook
• Familiarity with learning experience platforms such as eloomi, Dayforce or other SaaS LMS tools