Quality Assurance Manager

About the role

The Quality Assurance Manager ensures product quality and food safety in the Casablanca plant, reporting to the Plant Manager and supporting corporate quality objectives.

Key responsibilities

• Lead the quality agenda, representing top management for quality and food safety.
• Develop, maintain and optimise the Quality and Food Safety Management System (ISO, QCMS, FSSC22000, PAS96).
• Coordinate internal, corporate and certification audits and manage gap assessments.
• Support production in product quality and food safety decisions, including go/no‑go decisions for deviations.
• Act as primary contact for food safety authorities and handle consumer complaints and inspections.
• Lead investigations of internal non‑conformities, root‑cause analysis and corrective actions.
• Participate in IL6S and iQS implementation as a quality pillar leader.
• Develop and coach quality team members and promote a consumer‑inspired quality culture.

Required profile

• Higher diploma in Food Process Engineering, Microbiology, Chemistry, Technology or Quality Management.
• Proficient English language skills.
• Strong knowledge of biscuit manufacturing processes.
• Expert knowledge of legal and corporate requirements for product quality and food safety.
• Qualified internal auditor for Quality and Food Safety Management Systems.
• Qualified supplier auditor/developer.

Required skills

• ISO 9001, FSSC22000, PAS96 standards.
• Statistical process control and problem‑solving techniques.
• Internal and supplier audit expertise.
• Advanced PC skills (Microsoft Word, Excel, PowerPoint, Outlook).