Sales Specialist

About the role

Escape Health Club is seeking a full‑time Sales Specialist to join its Casablanca‑Settat location. You will be the first point of contact for prospective and existing members, guiding them toward the most suitable wellness and membership packages.

Key responsibilities

• Conduct guided tours of the facility and clearly explain services, benefits, and pricing.
• Engage leads, follow up on inquiries in person and by phone, and convert prospects into members.
• Maintain accurate records of interactions and sales activities in the club’s sales system.
• Collaborate with coaching and front‑desk teams to ensure a seamless member experience.
• Support promotional events and contribute to monthly and quarterly sales targets.
• Provide friendly, knowledgeable customer support and assist new members in integrating into club programs.

Required profile

• Strong communication and customer‑service abilities.
• Proven sales experience with a track record of meeting or exceeding targets.
• Experience in fitness, wellness, hospitality, or other customer‑facing environments is preferred.
• Ability to work on‑site, including evenings and weekends as needed.
• Fluency in English; French or Arabic is a plus.
• High school diploma required; business or marketing education is an asset.

Required skills

• Proficiency with CRM or sales‑tracking tools.