Senior Operations Officer – Morocco Program

About the role

The World Bank Group is recruiting a locally recruited Senior Operations Officer (SOO) for its Country Management Unit covering Algeria, Libya, Morocco, Tunisia and Malta, based in Rabat. The SOO acts as the main in-country link between the World Bank country office and the Moroccan government, local stakeholders and development partners, reports to the Operations Manager and works with Task Team Leaders. The position is open-ended, based in Rabat with no international mobility, and requires regular travel to project sites and government offices.

Key responsibilities

• Support the Operations Manager in monitoring the development impact and implementation progress of the portfolio, drawing lessons and resolving implementation issues
• Maintain an integrated view of the lending, pipeline and ASA portfolios, identify risks and opportunities, and prepare portfolio analytics and management briefings
• Track agreed actions, escalate and follow up with clients and Bank management, and review ASA concepts and knowledge products
• Review and advise on operations throughout the project cycle, including appraisal documentation before Board submission, and advise country teams on operational policies and procedures
• Support the Division Director and Operations Manager in implementing the Country Partnership Framework, managing client and partner relations, and preparing briefs and presentations for high-level visits and meetings
• Contribute to communication, dissemination and outreach activities, including the country office website
• Provide mentoring, coaching and onboarding support to the Operations team and junior staff

Required profile

• Master's degree in economics, public policy, international development, public administration, finance or a related field, with at least 8 years of relevant professional experience, or an equivalent combination
• Proven direct experience in Bank operations, preferably in a Vertical/GP team
• Solid experience with World Bank operational policies, lending instruments and country engagement processes, or equivalent experience in a comparable multilateral development institution
• Proven track record in portfolio coordination, government liaison or operational program management in a development context

Required skills

• Excellent oral and written French, including drafting briefing notes and official correspondence; professional English; Arabic is a plus
• Knowledge of World Bank fiduciary, environmental and social standards at a level sufficient to guide task teams
• Strong organizational and analytical skills, with attention to detail and quality
• Ability to influence and coordinate across a matrixed organization without formal authority

The World Bank Group offers a retirement plan, medical, life and disability insurance, paid leave including parental leave, and reasonable accommodations for people with disabilities.