Supply Chain Quality Officer

About the role

The Supply Chain Quality Officer ensures that Pfizer products are stored, distributed, and controlled in full compliance with GMP, GDP, Pfizer Quality Standards, and local regulations. You will safeguard product quality, support a robust Quality Management System, and help guarantee uninterrupted supply to patients.

Key responsibilities

• Ensure Distribution Center operations meet GMP/GDP, Pfizer Quality Standards, and local health authority requirements.
• Manage quality systems including deviations, CAPAs, change controls, risk assessments, training, and inspection readiness.
• Lead investigations of product quality incidents, complaints, temperature excursions, and other quality events.
• Support batch disposition, product returns, quarantine alerts, and market actions as needed.
• Provide quality oversight of third‑party logistics providers, contractors, warehouses, and service providers.
• Participate in internal audits, regulatory inspections, and quality reviews, ensuring timely corrective actions.
• Maintain and improve local quality procedures, records, and compliance documentation.
• Monitor quality metrics and drive continuous improvement across distribution and quality processes.

Required profile

• Doctor of Pharmacy (PharmD) or equivalent pharmacist qualification recognized in Morocco.
• Minimum 4 years of experience in a GMP/GDP regulated pharmaceutical environment.
• Practical experience with pharmaceutical quality systems (deviations, CAPAs, change controls, investigations, risk management, complaints, audits).
• Working knowledge of GMP, GDP, and relevant regulatory requirements.
• Strong analytical and problem‑solving abilities.
• Excellent written and verbal communication in English, French, and Arabic.

Required skills

• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word