Technical Manager North of Africa

About the role

Elopak is seeking an experienced, customer‑focused Technical Manager to lead technical operations across North and West Africa. You will be responsible for ensuring high service standards, supporting business growth, and maintaining strong relationships with customers throughout the region.

Key responsibilities

• Lead and coordinate all technical activities across the region, including installation, commissioning, maintenance, troubleshooting and field service.
• Provide expert technical support to customers, resolve complex issues, and ensure reliable equipment performance.
• Coach, develop and manage the regional technical team to achieve operational excellence.
• Oversee regional technical projects, guaranteeing delivery on time, within scope and budget.
• Support commercial initiatives by delivering technical expertise during customer meetings and business development efforts.

Required profile

• Master’s degree in Engineering or a related technical discipline.
• At least 10 years of experience in technical service, engineering or industrial operations, including leadership responsibilities.
• Strong leadership, customer‑relationship, project‑management and problem‑solving abilities.
• Fluent in English, French and Arabic.
• Willingness to travel frequently across North and West Africa.

Required skills

What we offer

• Opportunity to work for an international organization committed to innovation, sustainability and customer success.
• Collaborative environment with real impact on a dynamic, diverse region.
• Career growth and development across multiple markets.